FAQs
Thank you for reviewing the list of frequently asked questions below. If you still need assistance, please complete the form on the Royal Dispatch page.
General
How can I attend the public events hosted by the royal family?
The royal Koffeekweens® family graciously hosts public festivities once every season, with additional celebrations for special occasions and national holidays. Please sign up for the Royal Dispatch for current updates.
Are there guided tours of the royal palace and its grounds?
Yes, indeed! The Koffeekweens® palace offers guided tours on the first Saturday of each month, revealing the captivating history and majestic splendors of the royal residence.
How may I reserve my seat for the Kingdom Tour?
Thank you for inquiring, but unfortunately all the spots have been filled. Please check back in the spring!
Shipping
How long does shipping take?
To receive your order by the Christmas Holiday using standard shipping, please submit the order online no later than Dec. 10th.
For express shipping, please select your shipping preferences when checking out.
How do I track my order?
You will receive a link via email to track your packages after you complete your boutique order online.
Refunds & Returns
How do I return/refund an item?
Please take a look at our Official Refunds & Returns page for more information.